Returns & Exchanges
At CJ INDUSTRIES, we want you to be completely satisfied with your fashion purchase, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags. Our streamlined process ensures that if your style isn't the perfect fit, you can exchange or return it with ease.
Return Process
- 1.Initiate Your Request
Log into your CJ INDUSTRIES account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all original tags are attached and the garment is in its original, unworn condition.
- 3.Label and Ship
Affix the prepaid shipping label provided in your confirmation email to the outside of your package and drop it off at any authorized courier location.
- 4.Receive Refund or Exchange
Once our quality control team inspects your return, we will process your refund to the original payment method or ship out your requested exchange items within 5-7 business days.